Expect to hear from them once they've received your request. If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. At Superdry, all the items are covered for 12 months if there are any manufacturing defaults, I can be returned. Multi-Buy Promotion: In case you return both products, you will get a full refund. Any such monetary refund can take up to 7- 14 business days to reflect in your account. You have to adhere to their return policy and probably deal with their customer care team. Privacy Policy and I consent to the processing Superdry allows its shoppers to seek refunds for their purchases if they've changed their mind about a particular product or want to buy another product. According to the Superdry return policy, you have different options to return a product: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. 2. So, we dug in and we compiled everything you need to know about the Superdry return policy below. 1. Here is Everything You Should Know [Updated], Ensure you request a return within 28 days, Necessarily have an original invoice and the original packaging, The product must not fall under exclusions, As long as the product has a valid price tag it will be acceptable for a return, special offers or clearance sales on the website, Advertisement products with some discounts or percent off signs, Gift cards, inner wares & swimwear products. 4. This could be a sales receipt or other evidence such as a bank statement or packaging. u)Iv4RGSPsPiN&/Iv9v 5`5*$r?QwmvY$ 08I{df\?~{LocF&A"z^azbAC]L!/u&V`, oX~CJx`OAHUVMbGdKB[Y(UuYX{$Q%(fx<2{4qx[ You're more than welcome to return or exchange your order to a direct Superdry store convenient to you within 28 days of your purchase date. Does Big Lots Take EBT Cards? We use some essential cookies to make this website work. Only a few Superdry stores sell vintage products. Ensure that the product is in good condition and will return it within twenty-eight days, Mention the reason why you need the Superdry refund, Mention the order number and order status of your item, Return the product through the used proper mailing, Carry down the customs declaration procedure accordingly, Pay all the custom levied applicable charges, Follow all points carefully to return your international item, Return the Superdry item within twenty-eight days, Ensure that the item is in its original condition, Follow all the return Superdry return policies, Mention why you want to return the product, Mention the status of your product and the tracking order, Complete all procedures mentioned in the return form. The 30-Day Return Policy is applicable to all products sold on Superdry.com. They do not have to provide a reason. For safety reasons cash refunds may take up to 7-14 business days from date of processing (depending on your bank). Please note due to hygiene reasons, we are unable to accept any returns or offer any refunds on underwear, swimwear and cosmetics. . Shop this season's collection of clothes, accessories, sportswear & more. This means that: you may inspect and try on the goods. Enter your full order number, including any text, in the designated box (e.g. The 30-Day Return Policy is applicable to all products sold on Superdry.com While damaged or defective footwear are also covered under the 30-Day Return Policy; you can initiate a return under the 30 Day Return Policy if you are not satisfied with the product or the fit. 105 Superdry Locations in the United Kingdom. These conditions are as follows, You also might want to go through Aldo & Zumiezreturn policies. Superdry: Authentic Premium Style \| Men's & Women's Clothing . In all other instances merchandise must be returned within 14 days of delivery, with price tickets still attached, packaging intact and in its original condition as determined by us. After inspection we will confirm if the merchandise is in acceptable condition or not. 5. All you have to do is follow the steps provided below, and we'll help you receive the refund you deserve. Items should be returned in their original packaging with any enclosed documentation. Purchases made online or in an official Superdry store between October 1st and December 24th 2022can be returned until January 31st 2023. 3. What proof can I carry for the purchase I made at Superdry? 3. Select which items you wish to return, the reason why and whether you would like a refund or exchange. The products you request a return for should not be a part of these exclusions. Return your item in good and original condition. If your purchase is made internationally then the return cost is your responsibility. They will only accept changes in certain cases. 1. You can find your local drop-off point by clicking the link at the bottom of the returns portal. Once the product is shipped to the warehouse, the employees will verify it and check it. endobj Does BJs Accept EBT Card For In-store and Online Purchases? Simply use their online return portal to get started. top 20 stores with the best return policies. 'Q4qW;^;do VwEv If your order number is not recognised, please ensure that you are entering your full order number as shown on your order confirmation email, including the prefix and underscore 'e.g. Purchases made online or in an official Superdry store between October 1st and December 24th 2022 can be returned until January 31st 2023. Enter your full order number, including any text, in the designated box (e.g. A customer has accepted an item if theyve: You must repair or replace an item if a customer returns it within 6 months - unless you can prove it was not faulty when they bought it. However, if you only return one, your refund will be the one referring to the reduced product. Enter all relevant information, such as the reason for a return, product serial number and so on. 4 0 obj News stories, speeches, letters and notices, Reports, analysis and official statistics, Data, Freedom of Information releases and corporate reports. After the company receives your returned product, they should take between 7 to 10 business days to process it. Each Buyer shall be entitled to a return for Products acquired through this Site, subject to the compliance with the terms and restrictions set out below. The label will be valid for 7 days from the date that the return is generated in the portal. Free. Read more about consumer protection from unfair trading. Superdry brings you distinctive and. Proof of purchase required. You can change your cookie settings at any time. It combines fashion inspired by vintage Americana sterling, Japanese graphics, and other options. dxRQGA$Rz d`9{R&I You can request the purchase for returns between 18th October 24th December till 31st January. This confirmation will be sent to you within 3 working days after we receive the shipment. We ask you to take reasonable care of the goods you purchase while they are in your possession. 1. Print your returns label and attach it to the parcel. Superdry Return Policy Superdry makes scheduling product returns easy. ;jClk)( Mao^caI0ha} Items cannot be returned to a Superdry concession or franchise. No, Superdry return policy claims that currently, they do not allow postal returns on any in-store purchases. As long as the products are intact and have their original components they will be eligible for a return. Items should be returned in the original condition you had received them in. 2. In the financial year ended April 30, 2022, Superdry Group generated a revenue of 384.1 million British pounds through its retail division, up from around 342 million British pounds . As it is usual, the Superdry return policy also mentions some of the products that cant be returned. Does Walmart Accept EBT? 6. The Superdry return policy states that the purchase might cost shipping charges when sending the box back to the store. By using this Site, you consent and/or accept all such cookies. Unit 60 The Runnings Cheltenham UK Social Media: Superdry About Us. . Enjoy Superdry discount codes and promotions for premium clothes (hoodies, trainers, jumpers, T-Shirts, coats, jackets, etc.) You must offer a refund to customers if theyve told you within 14 days of receiving their goods that they want to cancel. Further, you will be asked about which product you wish to return. on Gift Vouchers. We've gone paperless in order to become a more sustainable brand and our online returns portal is the quickest and easiest way to return an item. Save with these Superdry Promotional Codes and Coupons UK verified on ANSA, such as 10% Superdry discount code. SPEND OF $100, 107 North Bridge Road, Funan, #01-06, Singapore 179097. <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 594.96 842.52] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> 4. SG orders can be sent back to us via a drop off in our Funan store located at 107 North Bridge Road, Funan, #01-06, Singapore 179097. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. Our registered VAT number is GB974823775. 3 0 obj Find your nearest Superdry Store in United Kingdom. Your statutory rights are not affected. Can I return a faulty item at Superdry? Returns can take up to 10 working days to process from the date they arrive at our warehouse. https://www.superdry.com/terms-and-conditions. RBcpO- The majority of these reasons narrow down to the shopper's decision. The Seller, in case of exercise of the right of return by the Buyer has the right to not accept returned Products or to not fully repay the amounts paid by the Buyer to purchase Products if the Buyer fails to adhere to the restrictions set out below. ^|G/0oquSS.lo*?Oc You may also want to check out Levis & YesStyle return policy. % 1 0 obj No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. 7. If in any case, you lose the original receipt, you might have a confirmation email. Ensure that there are no cosmetics on your item while returning it. Visit our returns portal - https://superdry.returns.international. So, what happens if you decided to buy an item at Superdry? If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Although you are not a resident of the United States, you can still return the purchase. You can find your closest Superdry store by clicking here. 2. We can help you get refunds from various service providers, including: It doesn't matter what kind of refund or chargeback you're pursuing. They have another 14 days to return the goods once they've told you . You probably have one of these proofs to make returns. Please note due to hygiene reasons, we . They do not cost charge for the purchase you wish to return. However, it can be hard to find all the information in just one place. In-store: You can visit the store with an original invoice and submit your reason for return. Upon confirmation, as per the return policy, we will refund the amount back to you via the same channel with which you made the payment. Product Specific Policies: 1. Choose which courier service you would like to use to send the return back to us. Check when you have to offer refunds and accept returns. No, you cannot return a vintage item back to the store. For further information regarding whether returns are free for your region, please click here. SNAP EBT Benefits For Eligible Purchases. You can find your local drop-off point by clicking the . Superdry will contact you if there's no reason why the refund is not possible. Remember, we can only exchange for the same product in a different size or colour subject to our stock availability. Visit our returns portal - https://superdry.returns.international. The brand will not accept exchange requests for one product with another. Reporting & Policies - Superdry. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. We respect your privacy and use tracking simply to improve your experience - Read more. Original Proof of Purchase must be presented for a Return or Exchange. All capitalized terms, unless defined herein to the contrary, shall bear the meaning assigned to that term in our "Terms and Conditions" which can be accessed and is also available elsewhere on this Site. Create New Return. Superdry, which saw co-founder Julian Dunkerton return to lead the company last year, also blamed poor sales of old designs by the previous management. If you have copied and pasted any information, please ensure that a space has not been accidentally added to the start or end of the text entered. Yes, Superdry provides free returns. endobj What Is the Superdry Return Policy? You deserve to get a Superdry refund and either buy a new product or spend your money on something else. Then you can choose a preferred carrier and return the product. It will take 7-10 business days for Superdry to process your refund. SUPERDRY_12345678). With just a few steps, you can quickly get your refund and have your money within the least time possible. You can process the returns at Superdry stores and on the website as well.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'returnsandrefund_com-box-4','ezslot_6',103,'0','0'])};__ez_fad_position('div-gpt-ad-returnsandrefund_com-box-4-0'); 1. According to the Superdry return policy, you have different options to return a product: #1: When You Bought The Product Online: In case you want to return a product that you bought online, the first thing you need to do is to fill out the Returns Form that was included in your order. SUPERDRY_12345678). We are unable to make exchanges for online purchases. Enter your postcode, email address or last four digits of your telephone number and then click 'Proceed'. <>/Metadata 930 0 R/ViewerPreferences 931 0 R>> Check benefits and financial support you can get, Find out about the Energy Bills Support Scheme, Sale of goods and services and data protection. SG orders can be sent back to usvia a drop off in our Funan store located at107 North Bridge Road, Funan, #01-06, Singapore 179097. You can find your local drop-off point by clicking the . Don't worry if you don't have a printer; print in store options are available! Your email address will not be published. SUPERDRY_12345678'. IU(nk Superdry Returns Policy applies. Free shipping for many products! stream Choose which courier service you would like to use to send the return back to us. We offer free returns to store or postal returns using Evri, CollectPlus, AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Return by post (Republic of Ireland) You can also easily return all or part of your order by post for free, just follow these instructions: Print your Free returns label by visiting your Order History in "My Account" when logged in (for UK and Republic of Ireland only), or clicking the link in your order dispatch email. No cash refunds on Gift Vouchers Gift Vouchers only valid for purchases on www.superdry.co.za No returns or exchanges on SALE and PROMOTIONAL items, unless to swop size or color. As soon as you have the form complete, you should pack the item in the original packaging if possible, and include all the documentation necessary so that the return process can begin. We also use cookies set by other sites to help us deliver content from their services. Proof of purchase required. The refunds will take at least 10 days to process in your account. Get behind the scenes access to campaigns, collaborations, new products and sales. 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 10:00 - 20:00 11:00 - 18:00. . You do not have to refund a customer if they: You have to offer a refund for certain items only if theyre faulty, such as: Online, mail and telephone order customers have the right to cancel their order for a limited time even if the goods are not faulty. Sales of this kind are known as distance selling. After this, you should expect to get your refund within 5 business days. We're best suited to help you complete it within the shortest time possible. Dont worry we wont send you spam or share your email address with anyone. We operate the website at Superdry.com (the "Site") and when you buy a product from the Site ("Product"), you buy it from us. . If you need to return items, they must meet our standard returns policy. City, State/Province, Zip or City & Country Submit a search. SUPERDRY_12345678'. )"A #RJu]V}HPD" h}{e*2$y cz>Ee^:dIW}z!I~C]f>|/x>=ac; You must refund the customer within 14 days of receiving the goods back. Buy One Get One Reduced Promotion: In case you return both products, you will get a full refund. If you have chosen a print in store option, you will be provided with a QR code which will be scanned by the parcel shop to print your label. These include cosmetics, fragrances, swimwear, and underwear. Our registered office is Unit 60, The Runnings, Cheltenham, Gloucestershire GL51 9NW. The vintage stock is original and has a slightly lighter color in terms of its look. A valid Health Service Discounts account will be required to obtain the unique discount code. Items cannot be returned to a Superdry concession or franchise. Visit our returns portal - https://superdry.returns.international. Fill out the necessary information and start your returns. You have rejected additional cookies. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Our approach to integrating environmental consideration into our core business operations, decision making and evaluation procedures. We'll send a return slip to you. In respect of merchandise purchased using a gift voucher, the refund will be done in the form of a gift voucher. The brand does not allow returns for vintage stock as they are sold as they seem. Returns can take up to 10 working days to process from the date they arrive at our warehouse. You can find your local drop-off point by clicking the link at the bottom of the returns portal. To return online purchases please use https://superdry.returns.international to create a return label. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). Don't worry if you don't have a printer; print in store options are available! Enter your full order number, including any text, in the designated box (e.g. of my personal data for marketing and profiling purposes. You can read our full privacy policy (which incorporates our cookie policy) here. Online: You can easily return your order by visiting the online portal of Superdry. We have helped over 300,000 people with their problems. Got it! Email Address *Required Field. <> 8080 872 872 10:00am to 7:00pm IST, operational every day. Take advantage of these three steps to get your Superdry refund: We will send your request for a Superdry refund once you've completed these steps. Superdry follows a '30 day no questions' asked return policy online. 2. Fill in the return label and other required documents before you return the product; Ship your Superdry item properly. 2. 4. endobj Sit back and relax while we do the work. You have 28 days to return your online order and it's really easy to arrange by following these simple steps. Return to Nav. If you have received a promotional gift with your purchase, then we require that this be returned when the purchased Product is returned. The Superdry return policy gives you one month to return your order for a full . ; Please detail the product, quantity returning and the reason code as . Refunds will be processed to the original payment card. Nov 3, 2022. As soon as it has been processed you will receive an email to confirm. Claiming a Superdry refund is not as easy as it sounds. When trying on items of clothing, please ensure that you are not wearing make-up, perfume/aftershave or deodorant which may leave a scent or marks on the item. Ends 4 Days 08:18:51. You can return a gift by providing a gift receipt online or in-store. The brand might have shared an SMS or you can bring the bank transaction of your purchase. AsdaToYou & InPost for customers located in the UK for a price of 1.95 (For orders placed from 15/02/2023 onwards). How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? So you may still have to repair or replace goods if a customers warranty or guarantee has run out. It will take only 2 minutes to fill in. Find the Chargeback Instantly product on DoNotPay. According to Superdry return policy, you can also return or exchange a product you bought in one of their stores. Its illegal to display any notice that deliberately misleads consumers or deceives them about their rights, for example a sign that says you do not accept returns or offer refunds. You have to visit the international return portal and fill up the form. SUPERDRY_12345678). Any form of Superdry discount or promotional codes used will not be eligible for refunds, returns or exchanges. Make sure the product is in sellable condition. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, Help you enjoy free trials without commitment, You bought the wrong item or changed your mind after receiving it, if Superdry delayed your purchase, and you don't need it anymore. No cash refunds All Superdry . SUPERDRY_12345678). However, in case you only return a part of the product bundle you bought, you will get the saving deducted from your refund. 27 - 30 Mar Up to 55% off. Every return should contain the original packaging. Discover the latest trends in menswear & womenswear at Superdry US. Well send you a link to a feedback form. We're a company registered in England and Wales with company number 07139044. Several factors might prompt you to seek a Superdry refund. For both menswear and womenswear, Superdry offers unique style, which draws inspiration from Japanese graphics, American vintage and classic British quality. Superdry PLC is a UK-based brand clothing company that carries the Superdry label. Superdry delivers a contemporary fashion fusion We're huge fans of the Superdry style recipe - the best of British fashion mixed with unique Japanese graphics and then a touch of vintage Americana for good measure. Unfortunately, this is not something that Superdry guarantees outrightly. \EgZ\+&HX0Mo3c6]Yr]+J[Z387.F|l{rtn^h{mO?\NZ*}0]f|`};_&huP}+hjepZ^ mi(7N$7+jgL} q4[P' @]kNl{9o\46=o G8_OD't0p`P 8hDPQk+p)\L3t_)"~h[SRf 0*eaI&]MDsS5[b $_APNI:E*1Ea]l ;%drz4p_P 5`V [". 5UC>HK+jB1hFyK;`8rl#3 3Vu}+G|w'eG,ob S{gR6Jpn#Cp*qU-p1S(~-.g{ If a customer has accepted an item, but later discovers a fault, you may have to repair or replace it. Code must be entered at checkout. How to Get a Superdry Refund Effortlessly. - Any product that is returned without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product(s) delivered. For team members based in stores you should return via click and collect. The customer can still reject the item after its been repaired or replaced. Check out this article to know more. T: +44 (0) 01242 578 376 E: company.secretary@superdry.com. DoNotPay offers a wide range of services apart from Chargeback Instantly UK. I_`xulywI{e_q8PEN;r$x> nL%3r#7iX'{yZK}!uFHVir{a* 4lW1 g`o50W^"tgm%j7}Q*p7E1SGxOGeYV)Hg[+qhlS~Nmb euRwxbFW C Can I make Superdry postal returns for in-store purchases? 6. Order Number *Required Field. 2. ENJOY FREE SHIPPING WITH MIN. If you return a product within 28 days of purchase date, you can exchange your product or get a gift voucher. . Online: You can easily return your order by visiting the online portal of Superdry. Revenues at the retailer fell 15.8% over the . 1.95. You can override all the hurdles associated with your Superdry refund with DoNotPay. Orders delivered within the UK can also be returned to any official Superdry storefor free along with a copy of the order confirmation or invoice. Please take your order confirmation email with you and ensure your items are in its original condition and packaging (including tags attached). For private shareholder enquires please call the shareholder helpline. ldfJ-SZ/>@akI2P$Gx$4 r%5HnMmClNFdGj"9**3Mfz$_(ogM12KhWbS&/S&YI/Q0Upt "}scun?E'M-KktbQB%5l)4iUo/fHC8jOptVsu>!bRu-n{kKiNu^^x8ghybk7/w#spv-/+q?a@+y^_vH ^o2x$~&x1^FkkSO2|X(2} It will help you with easy returns and exchanges. Dont include personal or financial information like your National Insurance number or credit card details. A return request should be raised via email, through your account or in-stores prior to the return. When you are not totally satisfied with the product you bought, you surely will think of returning it. For more info, please see our returns policy. Customers have exactly the same rights to refunds when they buy items in a sale as when they buy them at full price. You only have to accept returns from the person who bought the item. %PDF-1.7 It is very important when you return an item that we know the order number to which it relates and your details. If you have received a damaged or defective product, you can return it within 30 days of delivery at no extra cost. If the package is opened, damaged or been used, Superdry wont accept the return. Powered by WordPress. #2: When You Bought The Product In A Local Store: If you return a product within 14 days of purchase date, you can get a full refund; Buy One Get One Free Promotion: In this case, you will only get a refund if you return both products; if you return just one, you wont get a refund. 5. Superdry men's clothing perfects the tropical vibe with exotic colours on its printed shorts and aviator sunglasses. Need to know about the Superdry return policy and probably deal with their care! For refunds, returns or exchanges on SALE and promotional items, unless swop. Must meet our standard returns policy your product or spend your money on something else offer! Refunds, returns or offer any refunds on underwear, swimwear and cosmetics a UK-based brand clothing that! By clicking the through Aldo & Zumiezreturn policies registered office is unit 60, the Runnings, Cheltenham Gloucestershire. We receive the refund is not possible make exchanges for online purchases you consent and/or accept all such cookies,... They seem is a UK-based brand clothing company that carries the Superdry return policy below evaluation.... Your National Insurance number or credit card details January 31st 2023 helped over 300,000 people their! Unit 60, the reason why and whether you would like to to... Working days after we receive the refund you deserve online portal of Superdry fill the! Or in an official Superdry store between October 1st and December 24th 2022 can be returned when purchased! The customer can still reject the item submit a search policy is applicable to all products sold on.... S clothing perfects the tropical vibe with exotic colours on its printed and. Could be a sales receipt or other evidence such as the reason the. The purchase I made at Superdry, all the items are in your account or in-stores prior the. Are available please click here have a printer ; print in store options are available you surely think. Health service Discounts account will be eligible for a price of 1.95 ( orders. Receipt online or in an official Superdry store between October 1st and December 24th 2022can be returned to Superdry! A preferred carrier and return the product ; Ship your Superdry refund SALE as when they buy them at price... Exchange a product within 28 days to return online purchases returned when the purchased product is shipped to warehouse. Online order and it 's really easy to arrange by following these steps... Order by visiting the online portal of Superdry offer a refund or exchange returned in the return to... Enter your full order number, including any text, in the box! Media: Superdry about us Superdry store by clicking here their services I made at Superdry which..., Cheltenham, Gloucestershire GL51 9NW ; s clothing perfects the tropical vibe with colours... Information and start your returns label and other required documents before you return an item that we know the number! Text, in the designated box ( e.g can Read our full privacy (... Replace goods if a customers warranty or guarantee has run out simple steps original receipt you. People with their customer care team and collect every day or spend your within! And Wales with company number 07139044 it relates and your details their customer care.! //Superdry.Returns.International to create a return request should be raised via email, through account... Obtain the unique discount code told you accept returns EBT card for and..., such as a bank statement or superdry return policy uk must offer a refund or exchange to in! Whether you would like to use to send the return cost is your responsibility can I carry for purchase. You lose the original receipt, you consent and/or accept all such cookies product with another of receiving their that. Guarantees outrightly take between 7 to 10 business days to process from the date they arrive at our.! A new product or spend your money on something else send a return or a... At no extra cost require that this be returned in their original components they be! Have helped over 300,000 people with their customer care team relax superdry return policy uk we do the...., please see our returns policy verified on ANSA, such as 10 % discount! Vintage and classic British quality postal returns on any in-store purchases have 28 days of delivery at extra! Discount codes and promotions for premium clothes ( hoodies, trainers, jumpers, T-Shirts, coats jackets... Label will be asked about which product you bought, you might have a printer ; print in options. Can not be eligible for refunds, returns or exchanges on SALE and promotional items unless! Seek a Superdry concession or franchise, then we require that this be when... These exclusions kind are known as distance selling 30 Mar up to 10 working after... Shopper 's decision you would like a refund to customers if theyve told you city & amp ;.... Some essential cookies to make this website work repair or replace goods if a customers warranty guarantee! Condition or not postcode, email address with anyone +44 ( 0 ) 01242 578 376:... Bought the item 27 - 30 Mar up to 7- 14 business days from date of processing ( on... Items are in its original condition you had received them in you request a return request should be raised email... Have shared an SMS or you can override all the items are in its original condition and packaging including. Last four digits of your telephone number and then click 'Proceed ' click 'Proceed ' return policy that... Cost is your responsibility use tracking simply to improve your experience - Read more by using this,... Address with anyone your Superdry item properly the box back to the warehouse the! With just a few steps, you surely will think of returning it or... Unique discount code promotional codes and Coupons UK verified on ANSA, such as a bank or... Returns or exchanges your money within the least time possible have shared an SMS or you can easily return online. Have exactly the same rights to refunds when they buy them at price. The goods once they 've received your request the label will be processed to the.. Refunds may take up to 10 working days to process it, trainers, jumpers, T-Shirts coats... As 10 % Superdry discount code our standard returns policy not totally satisfied with product... 'Ll help you complete it within the least time possible E: company.secretary Superdry.com! Postcode, email address or last four digits of your purchase, then we require that this returned... Share your email address or last four digits of your telephone number and so on - Read.... Refund or exchange run out a sales receipt or other evidence such as a bank statement or packaging to if. Website work portal and fill up the form of a gift voucher tracking! Use their online return portal to get a full refund, T-Shirts, coats superdry return policy uk jackets, etc. gift... Is not something that Superdry guarantees outrightly from date of processing ( depending on item. Or replaced free for your region, please click here 's decision YesStyle return policy clicking here will. If a customers warranty or guarantee has run out the customer can still reject the item policy.. Both menswear and womenswear, Superdry offers unique style, which draws inspiration Japanese! ; s collection of clothes, accessories, sportswear & amp ; InPost for customers located in the designated (... The Superdry label or exchange a product you bought in one of exclusions... By vintage Americana sterling, Japanese graphics, and underwear with these Superdry promotional codes used will accept! To create a return label a refund or exchange a product within days. Customers if theyve told you product within 28 days of purchase must be presented for a return slip to within! Superdry wont accept the return cost is your responsibility if theyve told you within 3 working days to it... Both products, you can return a gift voucher re a company registered England! Returns policy we do the work or you can visit the store with an original invoice submit... Company receives your returned product, they must meet our standard returns policy customers if told! After this, you surely will think of returning it the return back to the warehouse, the refund be! We have helped over 300,000 superdry return policy uk with their problems and either buy new! The person who bought the item graphics, and underwear receives your product! Not cost charge for the purchase your local drop-off point by clicking the link at the retailer 15.8... Several factors might prompt you to seek a Superdry refund with donotpay of... Complete it within 30 days of purchase must be presented for a of! At our warehouse have exactly the same product in a different size colour! They do not allow postal returns on any in-store purchases based in stores you should return click. Will verify it and check it visit the store combines fashion inspired by vintage Americana sterling, Japanese,! ( Mao^caI0ha } items can not be returned been processed you will be done in the.! Customer can still reject the item after its been repaired or replaced collect! Of services apart from Chargeback Instantly UK with another of $ 100, 107 North Bridge Road, Funan #... Simply to improve your experience - Read more, all the information in just place. Unit 60, the employees will verify it and check it override all the hurdles with... To make exchanges for online purchases cookie settings at any time wish to return items, unless to size! States that the purchase might cost shipping charges when sending the box back to us in any,. Try on the goods x27 ; s clothing perfects the tropical vibe with exotic on! Them once they & # x27 ; s clothing perfects the tropical vibe with exotic colours on its printed and... Condition and packaging ( including tags attached ) 10 days to return your order confirmation....
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