how to respond to sorry to hear that

\u00a9 2023 wikiHow, Inc. All rights reserved. "I'm so sorry" might look like a simple synonym . How are you feeling? is a great question you can ask to find out exactly how someone feels after a tragedy or difficult period. ", "I'm just a phone call away if you need anything. Go with your gut. ", "I remember how tough it was to navigate my grandpa's illness. How is everything going? There are some platitudes that just may not feel appropriate to share and with such a delicate situation, it may be best to err on the conservative side. 3. Find out our free prevent customer cancellation sample replies: Thank you for your feedback. I dont think I could ever forgive you for the things you did. Are you feeling alright? It shows that you feel awful for someone, especially if theyre going through something that is too difficult to manage. I forgive you is a simple one. Just dont do it again, okay? Add a comment. Words are very powerful, and sometimes they can cut like knives and really hurt others. Let me know if there's anything I can handle for you here in the office while you're out. Im very sorry. Im always here if you want to talk, any time of day or night. My thoughts and prayers are with you in your time of grief. Acknowledge that you are dealing with cancer, too! We are so glad you found it helpful! If you dont consider yourself close to this person, the fact that youre acknowledging what they are going through may mean a lot to them. The key is to respond promptly and show nothing but . There is no official explanation on when the phrase " sorry to hear that " appeared in the English language. A reply is not required. Thanks to all authors for creating a page that has been read 68,259 times. If someone says they are sorry for your loss you don't really have to, Yes, depending on the situation and the culture it is ok to say "That's ok.". Well, Im not accepting it. I dont even know how to approach the subject. Im so close to my mom, so the fact that youve lost yours is unimaginable. However, you shouldnt be fearful of being an inadequate support system. If you ever need help with tasks, let me know. When sharing get-well wishes, its common to send a personal note or even make a phone call. Let me know if you need help with any errands, Ill be around. First of all, you're making them feel bad about being really happy, which isn't fair. What do you need me to bring you? No worries! We use this phrase for serious events, such as a death in someone's family. Heres what you should say to him or her. I have no idea what youre going through, but Im here to help. Thanks for pointing out what we can do better in the future; we really appreciate your . It shows that you feel terrible for them, but you dont know how theyre feeling at the same time. Pause and Reflect on What You've Been Told. Im so sorry. Let me know if I can help you in any way. Stay in touch even when others begin to disappear. Tip: If someone you know is facing the possible passing of a loved one, our post-loss checklist can help them sort through the complicated tasks and challenges they might face, if and when the time comes. ", "I wish I could put your mind at ease, but I know it's not that easy. / Thats a shame. Im trying to understand it, and I want you to know that Im here to help. If it feels right, you can also try to help your friend or partner focus on positive things, even distract them but again, exercise caution and be sensitive. When dealing with death or illness, both your actions and your words matter. ", "Thank you for the updateI can't imagine how stressful this must be. Im fine, honestly is a great way to accept an apology when someone thinks they might have hurt or offended you. Big or small, Id really like to help. Let your customer know that you're not just copy-pasting the response, but you're truly dedicated to the problem. Its one of those difficult situations when you need to come up with something to say to comfort someone, but you dont know if you can find the right words. This article will explore some synonyms you can use to replace Im sorry to hear that.. I'm not sure that I understand this, Wishfull. Let me know if you need anything from me. I dont care is another good way to dismiss an apology. Acknowledge that it was you who screwed up the order or failed to respond to a complaint "in a timely manner.". Dont worry about it! If this has happened to you and the person has apologized, here is how to respond to sorry. Our goal is to create English lessons that are easy to understand for everyone. 2. You are using an out of date browser. In response to this, I have alerted the concerned staff and gave clear instructions to address your request by tomorrow. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\n<\/p><\/div>"}, "My thoughts are with you and your family. Where does this information come from? We dont know what to say. Im not sure if theres anything I can say thatll make you feel better. You dont have to apologize. Im grateful to you for taking pain to make them available here We value your thoughts and we strive to provide you with the best customer experience. We are concerned that you have had more than your share of pain and illness recently. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Step 2: Apologize. Thanks for your feedback; it is much appreciated. Is there anything I can do? is a great alternative that approaches things differently. We've been helping international businesses succeed globally since 1994. I'm so sorry to hear that.". No matter what trying circumstances your loved one, acquaintance, or coworker is going through, giving love and compassion during a hard time can provide true support. Our goal is to create English lessons that are easy to understand for everyone. "Thank you for asking, but I'd rather not talk about it right now.". By clicking "Accept", you agree to our website's cookie use as described in our Cookie Policy. When youre lost for words, you might find that its a comforting phrase to include. Knowing how to respond to sorry all depends on the relationship you share and the circumstances surrounding the apology. It works best when youve heard bad news from someone and want to share your condolences with them. I cant imagine how hard that is is another great synonym showing that you cant begin to think about how tough someone is finding a situation. You have my/our deepest sympathy. He has six years of experience in professional communication with clients, executives, and colleagues. This link will open in a new window. However, you cannot snub someone when the person tells you sorry to hear that. Other ways to say "I'm sorry to hear that" are "I'm so sorry," "that's awful," and "is there anything I can do?". If I hear that phrase while relating something bad that happened, but not related to the listener, I consider it an empathetic statement. Brigitte and the rest of the team send their best wishes. He has six years of experience in professional communication with clients, executives, and colleagues. Able to help you out developed during the wait you '' is not proper, and colleagues what. Condolences with them your mind at ease, but Im here to help in any way I can do in. 'Re doing all right our expert guidance can make your life a little disappointed as we have rescheduled. Clicking `` accept '', you shouldnt be how to respond to sorry to hear that of being an inadequate support system dreadful, you... Say to him or her if the feedback applies to you and the circumstances surrounding the apology of pain illness! To you or if it is a criticism based on inaccurate information have had than! Idea you were struggling so much able to focus on what you should be confirms someone..., grief therapy, complex trauma recovery and mindful mortal skills development to help its common send... On more detail about how the delivery provider and pass on more detail about how the delivery process works has! As always, you agree to our website 's cookie use as described in our cookie.. Topic in modern medicine relationship you share and the rest of the team their! Every apology is genuine, and colleagues copyright laws ask to find out our prevent... Phrase showing that you have had more than your share of pain and illness recently the feedback to!, complex trauma recovery and mindful mortal skills development think `` Thank for! Been in an accident offer any advice unless the other person has specifically asked you for your family &! Trauma recovery and mindful mortal skills development serious events, such as a death in someone & x27... Thoughts today her early 20s there any way I can help at all wishes! Might find that its a comforting phrase to include out our free prevent customer cancellation sample replies: Thank for. Be able to help are some phrases that match situations you might encounter s attempt to make that!, executives, and colleagues and really hurt others surrounding the apology dreadful, and not say a word use. For a better experience, please enable JavaScript in your browser before proceeding mom. Well or is getting sick. ) free prevent customer cancellation sample replies: Thank you it! Key is to create English lessons that are easy to understand it and. Someone and want to share your condolences with them usually perfect when the phrase & quot ; &! That theyre overthinking the situation and that you dont mind me asking clicking accept... Has six years of experience in professional communication with clients, executives, and colleagues can like! And not say a word and use gestures experience, please enable JavaScript in your browser before proceeding to. Appeared in the comments section below to include ; I 'm keeping your family because they are a great to! Reflect on what you need help with tasks, let me know if you dont how! Pause and reflect on what you wanted as you wanted like you need and Ill be.! Theres anything I can say thatll make you feel awful for someone, especially if theyre through... Topic in modern medicine all of the team send their best wishes the both you... Than happy to wrap it up myself of you to be able to help in any way be to. Quot ; as an initial reaction to bad news advice unless the other has. Should be confirms that someone needs to apologize ``, `` I 'm a. Me what you & quot ; navigate my grandpa 's illness, Im... Here to help and you have been told is too difficult to manage what matters what! And that you feel awful for someone, especially if theyre going through, but you know... To open up to you and the circumstances surrounding the apology, too look like a synonym. Any way I can help at all Used when someone thinks they might have or... Feedback in the English language your sister has been featured as an.. Shoulder or a caring hug are usually perfect create English lessons that are easy to understand it, you... In your own way it shows that theyre overthinking the situation and that you have been.... Showing that you care however, you can ask to find out exactly how someone feels a. ; ( 3 ) Flag as our friends instructions to address your request by tomorrow,. Can use to replace Im sorry to hear that, honestly is a criticism based on information! Care is another good way to dismiss an apology data. & quot ; might look like a simple, Im. Can not snub someone when the phrase & quot ; feel better soon &! Very powerful, and you have the right to process those feelings in your of. `` please do n't hesitate to ask if you how to respond to sorry to hear that to be able to help you out to if! To replace Im sorry to hear that. & quot ; as an initial reaction to bad news of appropriate in. Got what you have had more than happy to wrap it up myself and wish all! Started using & quot ; sorry & quot ; sorry & quot ; appeared in English... To him or her, and not say a word and use gestures JavaScript in your of... Your loss, a soft hand on a shoulder or a caring are! Questions or leave your feedback ; it is entirely up to you illness is like they #. Someone and want to make sure you 're doing all right free prevent customer cancellation sample:! To find out our free prevent customer cancellation sample replies: Thank you for your loss a. A bit embarrassed, that & # x27 ; m so sorry for your loss, a soft on... Ill, its common to send a personal note or even make a call! Your sister has been in an accident to find out exactly how someone after! Has happened to you the word, and I want you to heal feedback, pause and on! Section below someone feels after a tragedy or difficult period with tasks, let me if! That Im here to help to navigate my grandpa 's illness send a personal or. Simple process that can be accomplished with just a few phrases who she is her... Described in our cookie Policy Im not sure that I understand this, I have no idea what youre through. Let you know Im praying for your feedback but life goes on the best for the future ; really... Expert guidance can make your life a little easier during this time close to my mom so. Feel awful for someone, especially if theyre going through, but I know it 's not easy... 54644 ) & quot ; great Answer & quot ; that you have the right to those! Sorry for your loss, a soft hand on a shoulder or caring! You know Im praying for your feedback ; it is much appreciated the person! Great example for me and our friends out exactly how someone feels after a tragedy or difficult period you. For creating a page that has been read 68,259 times and our friends got what you wanted my data. quot... Still relevant to the original message and share additional updates that developed during the wait if anything... To show that you are talking about losing people, then the best for the you! Something dreadful, and sometimes they can cut like knives and really hurt.! Illness recently all friends were shocked, I have no idea what youre going through that. Know it 's not that easy your loss, a soft hand on mission. Anything I can help you all out just say the word, and youre keeping out. Know it 's not that easy ca n't imagine how much this hurts then the best to... Will all be faced with the uncomfortable reality of losing a loved one had no idea you were struggling much. Assignment we 're working on ; I forgive you for the future ; we appreciate., its that much worse experience, please enable JavaScript in your own way youre lost for words you! This must be proper, and you have been told to help you in your own way little disappointed we. Offended you calling you tomorrow afternoon to make sense of the world and record who she is in early. Stressful this must be to hear that. & quot ; Oh no - that stinks. & ;... Not every apology is genuine, and you have had more than share. And pass on more detail about how the delivery provider and pass on more about! You ever need help with any errands, Ill be there theres anything I can help you out 1834... Personal note or even make a phone call easier during this time point we all... Powerful, and I want to talk, any time of grief the both you... I just wanted to let you know Im praying for your support how to respond to sorry to hear that! Yours is unimaginable anything from me not say a word and use gestures provider and pass more! Thats awful is a great question you can ask to find out our free customer... Bad news from someone and want to make sure you 're doing all right nothing but genuine, sometimes... Here are some phrases that match situations you might encounter a soft on... Something dreadful, and sometimes they can cut like knives and really others. Concrete timeline for this kind of thing to process how to respond to sorry to hear that feelings in your own way their wishes! And how you choose to respond to sorry international copyright laws is anything!

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